Wondering whether to pursue ISO 9001 certification for your business? Getting certified takes time and effort, and many business owners are understandably reluctant to commit to this endeavour because, well, what tangible difference does ISO certification actually make?
In fact, implementing a quality management system and obtaining ISO 9001 certification can benefit your organisation in a number of different ways. Read on to find out more.
The benefits of ISO 9001 certification
Key benefits include...
Happier customers.
Implementing a quality management system (QMS) that meets ISO 9001 standards will ensure that every part of your organisation is working to deliver the best possible results for customers. Making your customers happy will lead to a string of other benefits: they'll reward you with positive reviews, they'll come back for more when they next require your product / service, and they might even recommend you to friends and associates.
More business.
In addition to word-of-mouth recommendations from satisfied customers, ISO 9001 certification can itself attract new customers to your company. If a potential client is torn between two different suppliers, then it makes sense for them to choose the one whose quality has been independently verified. Furthermore, businesses in certain fields will only work with ISO-certified suppliers, so securing ISO 9001 certification may well open some doors that were previously closed to your company.
Increased efficiency.
A well-planned quality management system won't just improve the products and services you provide for customers - it will also streamline your processes, improving efficiency and minimising waste within the company itself. This will save your business both time and money.
Even more benefits of ISO 9001 certification:
- Cost reduction
- Marketing opportunities
- Fewer returned products and complaints
Getting ISO 9001 certified doesn't have to be a mammoth task - get certified online with ISO Accelerator!
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