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Quality management

If you want to achieve ISO 9001 certification, you will first need to plan and implement a strong quality management system within your organisation.

A quality management system (QMS) is simply a set of processes and procedures that are designed to improve customer satisfaction. A strong QMS will make your customers happier while also serving to drive continuous improvement of your operations by reducing wastage and streamlining everybody's efforts so that all workers are striving towards the same goal.

Where does ISO certification come into this?

ISO 9001 is the international standard for quality management systems. When planning a QMS, the goal should be to create a system that complies with ISO 9001 requirements and will qualify for ISO 9001 certification once in place.

Further reading: What is ISO 9001?

When you choose to apply for fast-track ISO accreditation via ISO Accelerator, we will work with you remotely to help you develop a QMS that meets all ISO 9001 requirements.

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