What is ISO 9001?

ISO 9001 is the globally-recognised standard for quality management systems.

The ISO 9001 standard is designed to help companies improve their products/services and satisfy customer expectations. This is achieved by implementing a quality management system (QMS) that emphasises a set of key goals, principles and objectives.

ISO 9001 at a glance

The ISO 9001 standard focuses on quality management and customer satisfaction. This standard is…

• Suitable for organisations of all sizes
• Applicable to all industry sectors
• Recognised all over the world

Obtaining ISO 9001 certification is an excellent way to prove that your organisation works hard to deliver consistently high-quality products and services.

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ISO 9001: Frequently Asked Questions

Does ISO 9001 apply to every part of an organisation?

Yes. In order to qualify for ISO 9001 accreditation, you will need to implement a quality management system (QMS) throughout your entire organisation. This applies to the processes used to create and control the products and services supplied by an organisation.

Could ISO 9001 benefit my business?

Almost certainly. The ISO 9001 certification can be applied to practically any product or service, as well as to the processes used to create/provide it.

How will implementing ISO 9001 improve my business?

Implementing an effective QMS helps to motivate staff and increase productivity by identifying and defining key roles and responsibilities. This also contributes to reduced costs by highlighting deficiencies in products and services.

This identification and recognition process paves the way for the development of effective solutions, which (among other benefits) will result in a reduction of wasted effort, along with a drop in customer complaints. From the perspective of service users, orders and specifications with be consistently met, which will generate more opportunities for your business.

How do I get ISO 9001 certified?

If you wish to obtain ISO 9001 certification for your business, ISO Accelerator can get you certified online. Our remote certification process is designed to be as swift and as cost-effective as possible, completely eliminating the need for time-consuming meetings and in-person audits. As an international certification provider, we can help businesses all over the world to implement ISO 9001 and get certified.